FAQS

Where are you located?

Ghala Heights, 130 Muscat, Oman

What are your working hours?

Sunday – Wednesday: 1PM – 10PM

Thursday: 1PM – 11PM

Friday: 10AM – 11PM

Saturday: 10AM – 10PM

What is the age limit for participating in these activities?

Jump: 6 years+

Climbing: 6 years+

Soft Play: 1-6 years

Trampo Extreme has been an immersive experience for the entire family. For visitors to jump they must be 4 years old or older

Do I need to book in advance?

We currently do not have online bookings, you can purchase your tickets at the counter

What is the cancelation policy?

Tickets cannot be refunded, transferred or resold. They are valid only for the date shown, location booked and are void if tampered with.

What safety measures are in place for these activities?

The safety measures in place for these activities typically include:

Equipment Safety Checks: Regular inspection and maintenance of equipment to ensure it’s in good working condition.

Safety Briefings: Before engaging in the activity, participants often receive comprehensive safety briefings to understand the risks involved and how to mitigate them.

Trained Staff: Activities are supervised by trained staff members who can provide guidance and assistance as needed.

Personal Protective Equipment (PPE): Depending on the activity, participants may be required to wear specific safety gear such as helmets, harnesses, or life jackets.

Emergency Procedures: Clear protocols for handling emergencies, including first aid procedures and evacuation plans, are in place.

Participant Guidelines: Participants are typically provided with guidelines on how to conduct themselves during the activity to minimize risks.

Age and Health Restrictions: Some activities may have age or health restrictions to ensure the safety of participants.

It’s important to inquire about specific safety measures for each activity and adhere to them diligently to ensure a safe and enjoyable experience.

Are there trained staff members available to assist with these experiences?

Yes, trained staff members are typically available to assist with these experiences, providing guidance, supervision, and assistance as needed to ensure a safe and enjoyable experience for participants.

What time should I arrive for my booking?

Please arrive 20 mins before your time slot to check in. No extension of time is available for late arrival.

Are there any clothing or footwear requirements for these activities?

  • Wear comfortable clothes such as shorts, jogging pants, and t-shirts.
  • Dishdashas, skirts, or dresses are not allowed.
  • Remove any sharp objects like jewelry, belt buckles, or clothing studs.
  • Only Trampo Extreme socks are permitted on the trampolines; shoes are not allowed.
  • Shoes is required when participating in activities at the Climbing area.
  • Refer to our park’s general rules for more details.

Can I wear my glasses?

Yes, you can but they may fall off so wear them at your own risk.

Does your premises provide lockers for storing personal belongings while participating?

Yes, our premises offer lockers for securely storing personal belongings while you participate in activities.

Do you host birthday parties?

Yes, we do host birthday parties! We offer various packages tailored to different preferences and budgets. You can click Birthday Parties to view our available packages and find the one that best suits your preferences.

How do I get more information about Trampo Extreme?

You can call us at +968 7999 8470 or click here to drop us a message.